Industry
Insurance
We ask people across the insurance market how they choose the software and data behind underwriting, claims and distribution.
What we’re researching
Three questions for 2027.
Industry findings publish once enough people from insurance have taken part, and never for a group smaller than 10.
- Q1
Which insurance systems are firms replacing, and which are they keeping?
- Q2
How do insurers and brokers weigh a supplier's market references?
- Q3
Where is data changing underwriting and claims technology choices?
Who should take part
- Chief operating officers
- Underwriting leaders
- Heads of claims
- IT and transformation directors
Benchmarks people in insurance may want to take
- Insurance technologySoftware for insurers, brokers and managing agents.
- Data and AIPlatforms, pipelines and putting AI to work.
- Customer service and experienceContact centres, service desks and AI agents.
- Cyber securityIdentity, detection, resilience and the people who buy them.
- Geospatial and location dataMapping, GIS, satellite imagery and location intelligence.
- The flagship benchmarkEvery kind of technology, in one benchmark.
Or browse all technology areas.
FAQ
Questions people ask
Can people working in insurance take part?
Yes. Every Asand benchmark asks which industry you work in, so findings for insurance can be shown once enough people from the industry have taken part.
Which benchmark should I take?
Start with the B2B Technology Buying Benchmark, which covers every kind of technology, or pick the area you are working on from the list on this page.
Will you publish findings for insurance?
Yes, once there are enough answers. We never publish a figure based on fewer than 10 people.
Does it matter which country I'm in?
No. Benchmarks are open to organisations anywhere, and we ask where your organisation is headquartered so results can be compared by region.
What happens to my answers?
Answers are stored without your name, email or IP address and combined into anonymised research. No figure is published for a group smaller than 10. Nobody contacts you unless you tick the box asking us to.