Technology · 31 areas
Every kind of business technology.
Each technology area has its own benchmark built on a shared core, so findings can be compared across the whole market as well as within it. Open to any industry, in any country.
Security and risk
Finance and operations
- Finance technologyThe software finance teams run the business on.
- ERP and business systemsERP, inventory, order and core operational systems.
- Procurement and supplier managementSourcing, purchase-to-pay and supplier risk.
- Financial services technologySoftware for banks, lenders, wealth firms and payment companies.
- Insurance technologySoftware for insurers, brokers and managing agents.
People and workplace
- HR and people technologyHiring, paying, developing and keeping people.
- Collaboration and productivityWork management, documents, meetings and internal communication.
- Property and workplaceBuildings, facilities and the hybrid office.
- Devices and hardwareLaptops, mobile and rugged devices, printing and meeting room hardware.
Data, cloud and IT
- Data and AIPlatforms, pipelines and putting AI to work.
- Cloud and infrastructureCloud, hosting, observability and resilience.
- IT service and endpoint managementService desks, device management and IT operations.
- Developer and engineering toolsCode, delivery, testing and the platforms engineers build on.
- Communications and connectivityBusiness phone systems, mobile, networks and messaging platforms.
Revenue and customers
Supply chain and physical operations
Industry systems
- Health technologyClinical, operational and workforce systems for care providers.
- Education technologySystems schools, universities and training providers run on.
- Construction technologyProject, site, estimating and design software for construction.
- Retail and hospitality technologyPoint of sale, ordering, staffing and guest systems.
- Agriculture and food technologyFarm management, food safety, traceability and cold chain.
Working on something not listed? The B2B Technology Buying Benchmark covers every area, including ones that aren’t here yet.