Industry
Professional services
This research asks professional services firms how they choose the tools that run client work, time, billing and knowledge.
What we’re researching
Three questions for 2027.
Industry findings publish once enough people from professional services have taken part, and never for a group smaller than 10.
- Q1
Which systems do professional services firms rely on most?
- Q2
How do partners and operations teams agree on technology spend?
- Q3
How are firms approaching AI in client work?
Who should take part
- Managing partners and directors
- Chief operating officers
- IT leads
- Finance directors
Benchmarks people in professional services may want to take
- Collaboration and productivityWork management, documents, meetings and internal communication.
- Finance technologyThe software finance teams run the business on.
- Data and AIPlatforms, pipelines and putting AI to work.
- Sales and marketing technologyCRM, data, engagement and attribution.
- Cyber securityIdentity, detection, resilience and the people who buy them.
- The flagship benchmarkEvery kind of technology, in one benchmark.
Or browse all technology areas.
FAQ
Questions people ask
Can people working in professional services take part?
Yes. Every Asand benchmark asks which industry you work in, so findings for professional services can be shown once enough people from the industry have taken part.
Which benchmark should I take?
Start with the B2B Technology Buying Benchmark, which covers every kind of technology, or pick the area you are working on from the list on this page.
Will you publish findings for professional services?
Yes, once there are enough answers. We never publish a figure based on fewer than 10 people.
Does it matter which country I'm in?
No. Benchmarks are open to organisations anywhere, and we ask where your organisation is headquartered so results can be compared by region.
What happens to my answers?
Answers are stored without your name, email or IP address and combined into anonymised research. No figure is published for a group smaller than 10. Nobody contacts you unless you tick the box asking us to.