People and workplace
Devices and hardware
We ask the people who buy and manage devices how they choose hardware, how they fund it and how often they refresh it.
What we’re researching
Three questions for 2027.
Findings publish once 100 qualified people have taken part. Until then, this page shows what we’re asking rather than what we’ve found.
- Q1
How do organisations decide when to refresh their devices?
- Q2
Is device-as-a-service replacing outright purchase?
- Q3
How much do security and sustainability shape hardware choices?
Who should take part
- IT directors
- End user computing managers
- Procurement managers
- Operations leaders
And anyone else shaping a devices and hardware decision for their organisation, in any country.
Areas the benchmark covers
Industries we research this with
FAQ
Questions people ask
Who can take the devices and hardware benchmark?
Anyone shaping a devices and hardware decision for an organisation, in any country and any industry. It is written for people answering in a professional capacity, such as it directors, end user computing managers, procurement managers.
How long does it take?
About 7 minutes. There are 21 questions and no free-text answers.
Is it free?
Yes. Taking part is free and you see your scored result on screen straight away.
What happens to my answers?
Answers are stored without your name, email or IP address and combined into anonymised research. No figure is published for a group smaller than 10. Nobody contacts you unless you tick the box asking us to.
When will the devices and hardware findings be published?
Once 100 qualified people have taken part. Until then this page shows the questions we are asking, not findings.