Industry
Facilities and security services
We ask facilities and security service providers how they choose the systems that run their workforce, contracts and service delivery.
What we’re researching
Three questions for 2027.
Industry findings publish once enough people from facilities and security services have taken part, and never for a group smaller than 10.
- Q1
How do service providers choose technology that clients will also see?
- Q2
Which systems help service businesses win and keep contracts?
- Q3
How are service providers managing a mobile workforce with technology?
Who should take part
- Managing directors
- Operations directors
- Contract and account managers
- Health and safety leads
Benchmarks people in facilities and security services may want to take
- Physical security technologyCCTV, access control, alarm monitoring and guarding systems.
- Property and workplaceBuildings, facilities and the hybrid office.
- HR and people technologyHiring, paying, developing and keeping people.
- Customer service and experienceContact centres, service desks and AI agents.
- Fleet and mobilityTelematics, cameras, EV transition and fleet software.
- The flagship benchmarkEvery kind of technology, in one benchmark.
Or browse all technology areas.
FAQ
Questions people ask
Can people working in facilities and security services take part?
Yes. Every Asand benchmark asks which industry you work in, so findings for facilities and security services can be shown once enough people from the industry have taken part.
Which benchmark should I take?
Start with the B2B Technology Buying Benchmark, which covers every kind of technology, or pick the area you are working on from the list on this page.
Will you publish findings for facilities and security services?
Yes, once there are enough answers. We never publish a figure based on fewer than 10 people.
Does it matter which country I'm in?
No. Benchmarks are open to organisations anywhere, and we ask where your organisation is headquartered so results can be compared by region.
What happens to my answers?
Answers are stored without your name, email or IP address and combined into anonymised research. No figure is published for a group smaller than 10. Nobody contacts you unless you tick the box asking us to.