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Finance and operations

ERP and business systems

This benchmark asks the people leading ERP and core systems decisions how they choose, how they plan the move and who is involved along the way.

What we’re researching

Three questions for 2027.

Findings publish once 100 qualified people have taken part. Until then, this page shows what we’re asking rather than what we’ve found.

  1. Q1

    What finally triggers an organisation to replace its ERP?

  2. Q2

    How do teams choose between a single suite and connected specialist systems?

  3. Q3

    Who leads an ERP decision: finance, IT or operations?

Who should take part

  • CFOs and finance directors
  • CIOs and IT directors
  • Operations directors
  • Business systems managers

And anyone else shaping a ERP and business systems decision for their organisation, in any country.

Areas the benchmark covers

ERP replacementERP extension or modulesInventory managementOrder managementManufacturing resource planningIntegration and middlewareReporting on top of ERPImplementation partners

Industries we research this with

FAQ

Questions people ask

Who can take the ERP and business systems benchmark?

Anyone shaping a ERP and business systems decision for an organisation, in any country and any industry. It is written for people answering in a professional capacity, such as cfos and finance directors, cios and it directors, operations directors.

How long does it take?

About 7 minutes. There are 21 questions and no free-text answers.

Is it free?

Yes. Taking part is free and you see your scored result on screen straight away.

What happens to my answers?

Answers are stored without your name, email or IP address and combined into anonymised research. No figure is published for a group smaller than 10. Nobody contacts you unless you tick the box asking us to.

When will the ERP and business systems findings be published?

Once 100 qualified people have taken part. Until then this page shows the questions we are asking, not findings.

Next technology areaProcurement and supplier management