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People and workplace

Collaboration and productivity

We ask the people who choose everyday work tools how they pick between platforms, how they control the number of apps in use, and how AI assistants fit in.

What we’re researching

Three questions for 2027.

Findings publish once 100 qualified people have taken part. Until then, this page shows what we’re asking rather than what we’ve found.

  1. Q1

    How do organisations decide which work tools to standardise on?

  2. Q2

    Who controls the number of collaboration apps in use?

  3. Q3

    How are AI assistants changing what people expect from productivity software?

Who should take part

  • IT directors
  • Operations leaders
  • Heads of internal communications
  • Workplace and digital experience leads

And anyone else shaping a collaboration and productivity decision for their organisation, in any country.

Areas the benchmark covers

Project and work managementDocument managementIntranet and internal communicationsVideo meetingsTeam messagingKnowledge managementDigital whiteboardsAI assistants for staff

Industries we research this with

FAQ

Questions people ask

Who can take the collaboration and productivity benchmark?

Anyone shaping a collaboration and productivity decision for an organisation, in any country and any industry. It is written for people answering in a professional capacity, such as it directors, operations leaders, heads of internal communications.

How long does it take?

About 7 minutes. There are 21 questions and no free-text answers.

Is it free?

Yes. Taking part is free and you see your scored result on screen straight away.

What happens to my answers?

Answers are stored without your name, email or IP address and combined into anonymised research. No figure is published for a group smaller than 10. Nobody contacts you unless you tick the box asking us to.

When will the collaboration and productivity findings be published?

Once 100 qualified people have taken part. Until then this page shows the questions we are asking, not findings.

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